The North Park Massage Promise
We promise to provide a custom-tailored modern massage by state certified massage therapists. We will take the time to understand your needs and design an individualized treatment plan. Our therapies include: Deep Tissue, Trigger Point, Sports, Swedish, Myofascial Release, Neuromuscular Therapy, Stretch, and Prenatal techniques that are back-up by modern science. You will leave feeling refreshed and relieved.
How Do I Book An Appointment?
Our online scheduling platform is 100% live and accurate, it is updated in real time. Book online, anytime! Are you worried about putting a credit/debit card on file? Don't be - we won't charge it. A credit/debit simply holds your reservation. You'll be able to pay with cash or card at our clinic after your massage. Check your email after booking for confirmation and directions. Need help? Call us at 619.648.3033
STEP 1: Choose a service + add-ons
STEP 2: Choose a therapist (or any choose 'any availalbe')
STEP 3: Choose a day and time
STEP 4: Fill out your info
STEP 5: Choose a payment method (pay now, pay later, or pay with gift card)
STEP 6: All set, check your email for confirmation!
What If I need To Cancel?
Appointments can be cancelled via your confirmation email or by texting or calling our office. When an appointment is booked, that time slot is blocked off on your therapist's schedule. Since she is reserving that space exclusively for you, we ask for 24 hours notice when changing or cancelling appintments. In order to compensate the therapist for her lost time, a 50% fee will be charged for appointments that are rescheduled or cancelled without 24 hours notice. If you prepaid for your appointment please call our office at 619.648.3033 to request a refund or credit. We also offer Cancellation Insurance.
Worried about the cancellation fee? Purchase cancellation insurance: $4 for every 30 minutes of massage time (i.e. $8 for 1 hour, etc). By purchasing this insurance, it is guaranteed that you will not be charged a cancellation fee.
1 Hour Massage $75
Cancellation Fee $37.50
TOTAL: $75 or $37.50 (if cancelled)
1 Hour Massage $75
+ Cancellation Insurance $8
TOTAL: $83 or $8 (if cancelled)
...a $29.50 savings...
The insurance charge will be processed by our staff after your appointment is confirmed; If we are unable to charge the card on file, then the insurance will be cancelled and the 24-hour cancellation policy will remain intact. *Insurance is non-refundable and non-transferable*.
Will my body be covered during the massage?
You will be modestly covered by a sheet and blanket at all times, to keep you warm and comfortable. Only the area being worked on will be exposed, and then covered back up when the therapist moves along. No areas will be exposed without your consent. You should always let your therapist know if you are uncomfortable for any reason during your massage session.
Must I be completely undressed?
You should undress to your desired level of comfort. About half of our clients prefer to be completely undressed, while the other half prefers to keep their underwear on. This is completely up to you. You will undress and dress alone in the privacy of your massage room and will be securely covered by a blanket and a sheet during your massage session.
How much should I tip?
Many clients are unsure if and/or how much they should tip their massage therapist. We recommend you think of your massage therapist as you would a waiter in a restaurant. Our studios’ therapists love what they do and your tip may reflect your appreciation for their service.
How often should I receive a massage?
For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be desirable if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life.
What does a massage therapist’s certification mean?
Certification means that a massage therapist has met and is maintaining the requirements and paid the fee to legally practice massage in California. To obtain certification, a massage therapist must complete a minimum number of training hours at an accredited or accepted school or training center and pass a federal background check. We require all of our therapists to have at least 5 years of certification before hiring!
What is included in the session time?
A session consists of the massage, time for you to dress and undress, and time to communicate with the therapist to make your massage truly customized. This is done to ensure each and every massage session you receive from us meets or exceeds your expectations. Each session has a 15-minute buffer build onto the end so that you get the maximum amount of hands-on time.
Do You Offer Any Deals?
We occasionally have last minute deals. Sign up by texting the word SUBSCRIBE to the phone number 619-648-3033